Sun Palace Casino Review
Bonus Code: 400BONUS
Sun Palace Casino, established in 2002, operates from Costa Rica. It is another reliable RealTime Gaming-powered online casino that services the Australian and USA gambling markets.
With a track record that has remained intact for nearly 20 years, it lists a vibrant assortment of RTG (RealTime Gaming) treats. These include instant play, mobile casino, and download games such as slot machines, table games, video poker, progressive jackpot slots, and specialty games. Equally impressive, is its sister casino, Las Vegas USA.
In a highly secure environment, Sun Palace Casino awards spectacular bonuses to players on their first deposit that can be spent to play the finest RTG slots. Bitcoin withdrawals of up to $5,000 for USA VIP Diamond customers get handled within 24 hours. Other deposit- and withdrawal methods accepted are Neteller, Visa, MST Gift Cards, check through the mail, check through courier, and ACH deposit. Regular depositors can withdraw up to $2,000 per week.
CLAIM 400% BONUS UP TO $10,000 US PROMO CODE (400BONUS)
Sun Palace Casino Deposit Bonuses
Not many deposit and withdrawal options are available to USA citizens thanks to the UIGEA. In Sun Palaces’ own words, “All Bonuses Are Worth 5 Stars“. From what we’ve seen so far, we agree wholeheartedly. Sun Palace Casino offers a massive bonus of 400% up to $10,000 that carries a wagering requirement of 50x the deposit plus the bonus sum.
The bonus is yours on a minimum deposit of $20, and you must provide the code ‘400BONUS‘ for it. The maximum amount you can win with your bonus is $2,000, but you can only use it to play slots, keno, scratch cards, or real video slots. The bonus is redeemable only once.
200% Double Match Bonus: Another whopper of a bonus is 200% up to $2,000 that you can use to slots (progressives excluded), real video slots, keno, and scratch cards. The bonus can be claimed on a deposit of $20 or more and you must complete the play-through of 40x the deposit and sum of your bonus. If you use this bonus to play other casino games, the initial percentage of 200% gets reduced to 150%.
150% up to $7,000: This sign-on bonus is the big mama of all the bonuses offered by Sun Palace Casino. It can be claimed with the code ‘SLOTS200’, and you can use it to play Slots, Scratch Cards, and Keno. Winnings gained with this bonus will be released once you have cleared the roll-over requirement of 40x the deposit and sum of the bonus.
150% up to $3,000: It’s the perfect slots bonus to grab with the code ‘IDBSUNPALACE‘, ‘150BONUS‘, and with a deposit of at least $20. The WR (wagering requirement) attached to it is 40xd+b. Note, bonus money is deducted from your winnings. If you use the bonus to play video poker or Multi Hand video poker, the WR increases to 90xd+b.
Games such as Vegas Three Card Rummy, Tri Card Poker, Caribbean Hold ’em, Baccarat, Roulette, SicBo, Black Jack, and 21 are excluded.
*The WR is double on all bonuses to players from Europe. Depending on your VIP status, the bonus wagering is reduced. For example, VIP Diamond customers only have to wager the bonus 30x the deposit and bonus sum if they use the bonus on slot machines. Before you claim a bonus, understand the fine print attached to it.
Promotions
20 Free Coupon: A no-deposit bonus of $20 (using promo code 20FREECASH) is the perfect way to try out the various RTG slot machines at Sun Palace Casino. It’s available to U.S. and Canadian players. You can only win a maximum of $50 with it, and it has a wagering restriction of 70x. Bonus funds will be deducted from your winnings, and to claim your wins, you must deposit $150.
$20 Free Spins: You’ll receive $20 in free spins, which you can claim with the promo code ‘20FREESPINS‘. Your free spins has a WR of 70x, and you can only win $50 with them. Any amounts above $50 are voided.
Monday Cash Back: If you have played and lost on a Monday, you can claim back losses of up to 20% on Tuesday. The amounts range from $150 to $1,000, and there are no wagering restrictions imposed on cashback money.
Monthly Bonus Promotion: To qualify for the bonus, you must be an active depositor at Sun Palace Casino. The standard terms and conditions apply to the bonus.
Season Bonus: It starts on Monday for every two weeks and is claimable only once. Active players are entitled to a bonus of up to $500, and withdrawals are permitted once the standard WR is completed.
Birthday Bonus: Your account will be credited with a bonus on your birthday. Bonus money will be deducted from your winnings upon the conclusion of the play-through.
Anniversary Bonus: Active depositors receive a bonus on their anniversary. This will be credited to your account once per year, and the usual wagering restrictions are imposed.
VIP Program / Rewards
Sun Palace Casino’s loyalty program enables loyal depositors to earn free cash every time they play with real money. On every real cash deposit, free points are earned. As these points accumulate, so will the player’s status increase from Silver to Gold to Platinum. The points are allocated and redeemed as follows:
Level 1
Points redeemed: $200-$499
Bonus: $25
Level 2
Points redeemed: $500-$999
Bonus: $50
Level 3
Points redeemed: $1,000+
Bonus: $75.00
The reward accounts are credited with real money in the first few days of the month following the one in which the points were earned. Every month, there is a lucky draw where five players will be granted a $50 bonus. Once again, please take note that a wagering requirement may be linked to any bonus or reward system, so carefully read the terms and conditions related to them.
Customer Support
Support staff at Sun Palace Casino is available 24/7 and reachable via email (support@sunpalacecasino.eu)
or live chat. The staff is well-trained and able to assist players
regarding sign-ups, deposits, how to access the casino’s software,
banking, and more.
The experience of Sun Palace is evident when
it comes to its customer service. Feedback is fast and on-point,
especially concerning the legalities of play and banking. The operator
covers alternative answers about the casino in its Frequently Asked
Questions.
Security, Fairness & Trustworthiness
All client information at Sun Palace Casino is protected by SSL encryption software; player data is scrambled and inaccessible to any third party. Because the operator employs trusted and reputable RTG software, fairness is automatically built into their process thanks to a complex Random Number Generator (RNG). This process ensures that the outcome of all games is completely random and unbiased.
The RNG software is regularly tested and carries certification by the Central Disputes System and TST (Technical Systems Testing), who are established gambling regulatory experts. The RTP percentage is checked often to optimize fairness.
All processes are complied with to meet its regulatory obligations regarding fraud detection. Make sure that you gamble from an unrestricted jurisdiction and know the terms and conditions linked to games and bonuses.
Sun Palace Casino Deposits and Cash Out Methods
Bitcoin is the best banking method for players from the United States. Once you registered an account at Sun Palace, the minimum deposit is $10 in Bitcoin-related currency.
Bitcoin and Neteller VIP Diamond customers can withdraw as much as $5,000 per week. Other banking methods on the list are Visa, MST Gift Cards, Check by courier or mail, and ACH deposit. Regular depositors can cash out up to $2,000 per week.
Depending on the withdrawal method you use, cashouts take 24 hours up to 2 weeks to clear. We acknowledge the fact that the speed in which Las Vegas Casino clears player winnings is not the best. While it does put in an effort to clear withdrawals as quickly as possible, there are cases where payments went out after a few months.
Sun Palace Casino Software
As a developer of online casino games, RealTime Gaming needs no introduction. It has been rolling out quality certified games for a very long time now, so much so that the integrity and the quality of its games are unquestionable.
Even though the majority of its more than 200 games are slot machines, there are also table games, video poker, towering jackpots, keno, bingo, and scratch cards on the menu. Players can play the games in their browser, on their mobile phones (Android, iOS, tablets), or they can download the casino’s software onto their desktop PCs. The desktop has the full range of games, while the mobile casino’s software is not as robust.
Slots
The slots variety is great and divided into HD slots, old-time classics, and progressive jackpot slots. Each game has its own theoretical return to player percentage (RTP%), unique theme, in-game bonus rounds (Free Spins with multipliers, Re-spins, expanding wilds, sticky wilds, and Wild Reels), customization options and coin bets.
Slots can be low-, medium- or high-variance, which suits every player’s budget. Our favorite games are Mayan Queen, Hillbillies, T-Rex 2, Halloween Treasures Slot, Viking’s Voyage and Banana Jones.
Table Games
At Sun Palace Casino, it is not only slots that players enjoy. There are various types of Blackjack, American and European Roulette, Craps, Baccarat, Pai Gow Poker, Red Dog, Pontoon, Caribbean Stud Poker, Vegas Three Card Rummy, Perfect Pairs and loads more.
Video Poker
We like video poker and are happy to see that Sun Palace Casino includes classics like Aces and Eights, Jacks or Better, Joker Poker, Loose Deuces, Jokers Wild, Seven Stud Poker, Mystery Bonus Poker and European Slot Poker.
When you play video poker, we suggest you bet the max 5 credits, know the hand ranking of each hand, its odds of being hit, and make sure you hang onto the right cards. The RTPs of video poker games range from 97.29% to 99.78%
Progressive Jackpots
Of the progressive slot machines, Aztec’s Millions and Halloween Treasures Slots (https://casinowhizz.com/slots/halloween-treasures-slot-review/) offer life-altering wins. Just be aware that progressive jackpot wins are included in the casino’s weekly withdrawal limit. If you win a jackpot, it can take a long time before you are paid in full.
Player Complaints
The majority of the complaints are from disgruntled bonus abusers who ignored the terms and conditions of a bonus. Thanks to the UIGEA, slow payments are a recurring problem.
Fortunately, Sun Palace always honor player wins. Make sure you send in the proper verification documents such as a valid copy of your Passport or identification, a bank statement which clearly shows your residential address and a utility bill.
Final Word
Sun Palace Casino is just as sunny as its name. With a vibrant collection of RTG games, incredible bonuses on deposit, comps, and a decent VIP program, it has become the destination of choice to players from America and Australia. If there’s one area that it needs to improve on, it’s the time in which it clears player winnings. Other than that, it’s a trustworthy casino with a good reputation.